I have found the concierge to be hit or miss. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. While some folks expect a level of service that is like what they have at home with a butler, personal chef, driver and other staff, for others this is an opportunity to splurge. Will you find yourself enjoying a Concierge escort to the reserved Suites Only seating in the theater, or will you be trying your luck in the casino? Once you're on the ship, your concierge is available to tweak reservations, make new ones and arrange for priority tendering in ports of call. Thanks to all. CC Help Jenn It would be an awkward situation for the Concierge to escort every suite passenger on board. 19952023, The Independent Traveler, Inc. The Garden Villa guests will also enjoy private car service at the conclusion of the cruise, to the airport or home if within a 25-mile radius of the port, and will enjoy a private escort off the ship, through Customs and directly to the awaiting private transport. Part Time Real Estate, Leasing Consultant. It works every time, and I get my soda fix. However, the generally accepted minimum is $10-15 per day. Another thing to consider doing is to fill out Hero cards for the workers. I think I'm right in saying that doesn't include a butler. DECK 19. If unfamiliar the Daily Service Charges are: $20.00 USD per person,. Are drinks packages worth the price? Disney cruise ships do not offer butler service. No balcony on Norwegian Dawn and Norwegian Star. Pre-Cruise Haven Concierge Desk Requests: When you book the Haven luxury experience, approximately 60-days prior to your sail date, you get a U.S. mail letter from NCL. The help and assistance of The Haven Courtyard attendant, to take care of all guests needs, such as delivering drinks, fresh fruit, cold towels, etc. From unpacking your suitcase to pouring your champagne our butlers are at your service, Champagne, custom selection of liquor**, fruit, bottled water and sodas, Sparkling wine, bottled water and fruit on Embarkation Day, Nespresso Coffeemaker and Tea Forte tea bags, Invitations to an exclusive breakfast and lunch, Specialty dining delivered to your suite from any restaurant (cover charges apply), Treats delivered right to your door each night, Bliss Collection by Norwegian pillow-top mattress, Fine linens, feather duvet and pillow menu, Plush bathrobes, slippers and oversized bath towels. As first time suite passengers enjoy the services offered - on the next cruise. Ours is a mini spa suite by the way, Night night. Youll also discover that sometimes there will be a separate line for Suite or Haven guests to board the tenders when returning to the ship. Fine linens, feather duvet on stateroom beds, and a pillow menu. You will interact with your butler inside your cabin or pass him in the hallway as you walk to and from your suite. Guests will need to use their keycards in order to enter The Haven complex. Each suite has been designed with style and comfort, along with a view that changes with every port we visit. LauraS Look for the connecting stateroom icon. We expected beggars on the streets of the big cities but not on the ship. Hotel. Concierge guests get priority reservations for cruise excursions, dining and onboard activities. Or relish a quiet moment after the kids retreat to their room. Celebrate your arrival on board with a complimentary bottle of champagne or sparkling wine and let the stress of the real world float away. He will then carry your bags onto the cruise ship, bypass other people in line, and have access to a private elevator so you don't have any waiting. Part of that service comes with even more perks if you sail in The Haven and Suites. There are some people who are incredibly demanding and entitled and it would not enter their heads that others might get a lesser service. In many ways, this is the case with cruise lines establishing a protocol for "prepaid gratuities" where only the stingiest guest would consider ways to remove the tips even though it is really the crew members wages that are for some reason labled as gratuities. Actual amenities vary by ship and category. Started June 21, 2021, By If people keep their expectations down a little things would be better for all. Wherever you are on the ship your Butler and Concierge are just the touch of a button away. What they can do though is virtually everything in between. Check here before booking an award fare. Helps make restaurant, spa and shore excursion reservations. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. The concierge desk enables guests and travel agents to book shore excursions and make reservations for dining, entertainment and the spa. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. ft. Deluxe Owner's Suite with Large Balcony Sleeps up to 6. phone to call my cabin mates - it works ! It is usable anywhere on the ship and as I have found out on my recent New England Canada cruise can be, used on shore with a limited range. This applies even at Tender ports. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Butler service is most commonly found on small ship luxury cruise ships such as Regent and Silversea. A line-by-line guide, The 5 best cabin locations on any cruise ship. Another important role that many people like having a butler for is handling all the details for a private party in their suite. it was awesome. Present different brands of soap, shampoo, conditioner and body lotion for your selection and then set them up in your cabin's bathroom(s). hoping our third time in april actually results in an escort! With up to 574 sq. We offer cruise news, tips, and deals to help make your choice to cruise the west coast an easy one! Cruise ship travel is changing this year: 7 changes you can expect in 2023. ft. Stay close to them with our convenient connecting staterooms. Watch the horizon glide by from expansive private balconies. The largest city in Arizona, Phoenix is also one of the largest cities in the U.S and is home to over 1.5 million people.As a major transportation hub, Phoenix is a financial, cultural and economic center for the Southwestern United States and is also known for its performing arts, museums and events. While some butler services are more formal and reserved - as you might expect from a traditional English manor house, others try to be more fun and family friendly such as Royal Caribbean's Royal Genie. We used the butler very little outside his duties, most of which could easily have been done by the room steward. Guests can contact The Haven concierge before arriving and let them know of any specific preferences and desires, this will ensure that guests assigned butler will know just how to care for their Haven passengers. Then watch the moonlight dance on the waves from your private terrace. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. Norwegian Encore deck plan view at Cruisedeckplans showing the newest deck plan layouts, public venues and stateroom pictures and our own deck plan pdf (printable version). Passengers booked in The Haven have access to their very own pool and sundeck area, exclusive to guests of The Haven. It is a cruise ship not Downton Abbey. Let's take a deeper look with these two examples. This includes classicly-styled professional english butlers on Silverseas to a more fun and modern Royal Genie on a Royal Caribbean cruise. But, either or both of these individuals do hold the keys to amping up your experience and making you feel like a VIP. It was kind of neat. I only did it that time because he came to see me as he had heard from our steward and wanted to see if we needed anything. Get up to $300 back per calendar year on the Equinox+ digital fitness app, or eligible Equinox club memberships when you pay with your Platinum Card. TPG is here to define the roles of these crew members and how they both can make your voyage a whole lot more enjoyable. . I didn't ask for any other meals in our room on that, or any other cruises. I thought our room steward did the cleaning and turning down/making up. Position: FNP/PA-C - CenterWell - Alhambra Clinic - Phoenix, AZ<br>Description Humana - s Primary Care Organization is one of the largest and fastest growing value-based care, senior-focused primary care providers in the country, operating over 175 centers across eight states under two brands:<br> Center Well & Conviva. There are certain times of the day such as breakfast and early evening when they can be very busy. No. Depending on the ship, cruise port, and cruise line, this can range from making arrangements for a special celebration, meeting you at the pier and escorting your and your bags onto the ship so you can avoid getting sweaty while bording the ship, setting up your in-room dining experience, and providing concierge type services so that you will never have to worry about getting that reservation for dinner or a show. An aft-facing mini-suite would not include a butler/concierge. In simple terms, a concierge is in charge of assisting you with things outside of your cabin while a butler's domain is very focused on your cabin and its amenities. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.cruisecritic.com/articles.cfm?ID=345, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. It's fun to cruise with a butler at least once. and I hope that NCL doesn't do any tinkering with it. Special Haven menus for The Haven Restaurant and in-suite dining. Silversea offers a pillow menu, and your in-suite butler will help you to select the right one for your sleeping comfort. Concierge service to help guests book their dining, entertainment and more with NCL. Our points-obsessed staff uses a plethora of credit cards on a daily basis. Available to suite guests, the butler will also handle shoe shining, dry cleaning and bring coffee. A neat chance. With up to 598 sq. The concierge, on the other hand, is available precruise to help you make reservations for dining, spa treatments and more. Voted "The Caribbean's Leading Cruise Line" 2013-2022 by World Travel Awards, This website uses cookies. What You Get: Passengers sailing in The Haven and full suites have a 24-hour butler at sea, but the VIP treatment begins before priority embarkation: The shoreside concierge desk ensures your dining and entertainment, shore excursions, and spa and salon appointments are arranged in advance. Trained by the Guild of English Butlers, the butlers on Regent Seven Seas cruises are second to none. Explain your cabin amenities and make sure you know how to use all of its features. Check out each port from your private balcony. As you're sitting at breakfast you remember that you wanted to ask for extra ice in your bucket, and you don't want to forget again touch the button labeled Cabin Steward and voila! Started August 27, 2021, By Does NCL track this activity? These penthouse staterooms include dining and living room areas, specious bedrooms, and balconies. You can make all kinds of special requests and he'll do what he can to fulfill your shipboard dreams. Additionally, they will escort you to different destinations on the ship as well as assist you with debarkation by carrying your bags to the gangway. For an explanation of our Advertising Policy, visit. They will give you a personal one time briefing about the ship and where to find the facilities and how things operate. 301 Route 17 N, Suite 1150, Rutherford, NJ The butler basically takes care of your personal needs food and beverages (in cabin coffee maker) - the cabin, You will also have the services of the ships Concierge to arrange ease in getting on and off the ship; dining. Also I was told my last cruise they give you those cordless satellite phones for a reason. I know the trolls will hang me but I opened up his envelope and gave it to my room attended because he did more Butler services then the 1 with the title. Have had a couple of fantastic ones who were always around and if they saw us would rush to see if they could assist even when I was handling things myself,and a couple who weren't bothered but seemed to want my tip. Mountains and beaches look so much better from a penthouse view. They're pretty spectacular! What a great way to start the day! the escort onto the ship has failed both times we sailed in suites. So as you can see each cruise with a butler is different, There have been trips that we never used the butler. In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. Fire Chief, September 20, 2017 in Norwegian Cruise Line. While you can tip at virtually any point during your cruise experience, the common tradition is to tip at the end of your voyage the same way you would with any other crew member. I will call him. Plus Ups are excluded. The first time I let the butler spoil me since I was a suite rookie. Hey, you only live once! Invitations to exclusive cocktail parties offered only to guests of The Haven. Your daughter's Quinceaera is a special event in life. They also feature two bathrooms, two TVs, a living room with a pullman bed and a large private balcony. We've booked a suite next year, a spa suite. A line-by-line guide. Another thought concierge is a joke because the restaurants are the only thing they do and if you don't make a reservation before you leave you eat in your room. Here are a few threads that might help (some even with pics! Draw a bath with bubble bath or flower petals. By continuing to browse the site you agree to our use of cookies. Just up the tip. The Haven offers a 24-hour suite butler who will unpack your suitcase, pour your champagne and make your dining reservations. Unwind in your own stylish space, featuring a living and dining area and the option of extra bedding to sleep up to four* guests. Butler and Concierge are not included in the Daily Service Charge. They keep a log of how often the day and night butlers are used. This website uses cookies. Being a guest of The Haven with Norwegian Cruise Line means personalized service. Now, lets take a look at what its like to enjoy Butler and Concierge Service onboard Norwegian Cruise Line ships. The butler basically takes care of your personal needs food and beverages (in cabin coffee maker) - the cabin steward cleans and makes up the cabin.